The principal of each school assigns a designee
to enter work orders in the ECPS
work order system. The designee
enters the information that you give them. When a work order has been entered in the system, you and the technology department receive an e-mail notification that the work request has been submitted. We process the work orders as quickly as we can. When the work has been completed, you will receive an e-mail notification that the request has been closed.
Some things to remember:
- Check all cable connections before submitting a work order.
- Rebooting a computer may resolve some problems.
- On the work request, note the specific nature of the problem, the location of the equipment, a contact person's name, any error messages that have been observed, and the ECPS asset number on the equipment.