The principal of each school assigns a designee or designees to enter work orders in the ECPS work order system.  The designee enters the information that you give them.  When a work order has been entered in the system, you and the technology department receive an e-mail notification that the work request has been submitted.  We process the work orders as quickly as we can.  When the work has been completed, you will receive an e-mail notification that the request has been closed.

Some things to remember:

• Check all cable connections before submitting a work order.
• Rebooting a computer may resolve some problems.
• On the work request, note the specific nature of the problem, the location of the equipment, a contact person's name, any error messages that have been observed, and the ECPS asset number on the equipment.