COVID-19 Unemployment Benefits

Availability of Unemployment Benefits As a Result of Coronavirus

  1. Unemployment insurance benefits are available to workers who are unemployed and who meet the State's eligibility requirements.
  2. Employees may file a claim in the first week that employment stops, or work hours are reduced.
  3. Employees may file claims online at des.nc.gov or by telephone to (888) 737-0259.
  4. Employees must provide DES with the following information for DES to process the claim:
    1. full legal name;
    2. social security number; and
    3. authorization to work (if the employee is not a U.S. citizen or resident).
  5. Employees may contact DES at (888) 737-0259 and select the appropriate menu option for assistance.