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Edgecombe County Public Schools
Futures Reimagined

WiFi & HD Calling Activation

STEP ONE ENABLE HD CALLING
ANDROID
  1. From a Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Advanced Calling.
  4. Tap Activate Advanced Calling.
  5. To continue, review the disclaimer then tap Activate.
  6. Review the added add-ons and the removed add-ons (if any) then tap Continue.
  7. From the "Congratulations!you now have Advanced Calling" section, tap OK.
    Restart device in 5 minutes to complete activation.
iPHONE
 
  1. From the Home screen, navigate:Settings > Cellular.
  2. Tap Cellular Data Options.
  3. Tap Enable LTE.
  4. Tap Voice & Data to begin activation (this may take up to 2 minutes).
    Avoid placing calls during this process ("Voice & Data" shows in gray while on a call).
    If activation is successful, a check mark shows next to "Voice & Data".
    If activation is not successful, the device restarts after 6 minutes and incompatible add-ons must be removed in order for HD Voice to be activated.
STEP TWO ENABLE WIFI CALLING
  
Android:
  1. From the Home screen, navigate: Apps icon > Settings Settings icon > Advanced Calling.
    Note If unavailable, navigate: Apps icon > Settings Settings icon > More > Advanced Calling.
  2. Tap Activate Wi-Fi Calling.
    Note If you have downloaded the Package Disabler Pro app or a similar app, disable it if the Wi-Fi calling activation process has an error. After Wi-Fi calling is activated and working, re-enable the app for use.
    Activate Wi-Fi Calling
  3. To proceed, review the Terms & Conditions then tap CONTINUE.
    Note Ensure the Terms & Conditions option is checked Check Mark.
  4. Enter the emergency location information (E911) address then tap SAVE.
    Caution This info gets transmitted to the emergency dispatcher for all 911 calls made over a Wi-Fi network. If address validation fails then the users will be prompted to enter a new address until a valid address is entered
  5. Upon successful validation of the address, Wi-Fi Calling turns on.
    Note Power-cycle the device if not in the Verizon Wireless coverage area or travelling internationally.
    Wi-Fi Calling Enabled
iPhone:
 Settings > Phone > Wi-Fi Calling. You might need to enter or confirm your address for emergency services.*

If Wi-Fi Calling is available, you’ll see Wi-Fi after your carrier name in the status bar. Then your calls will use Wi-Fi Calling.